Privacy Policy
Last updated: 1 July 2026
This policy explains how AUREUS AI collects, uses and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data controller
AUREUS AI is the controller of your personal data. Contact: aureusaibots@gmail.com. [Insert your registered legal entity name and address here.]
2. Data we collect
- Identity & contact: name, email address, and any details you provide when ordering or contacting us.
- Transaction data: records of your purchases and the product delivered.
- Technical data: IP address, browser type and basic usage analytics.
We do not collect or store your full payment card details — these are handled by our payment providers.
3. Lawful basis for processing
- Contract: to deliver the products you purchase and provide support.
- Legitimate interests: to run and improve our business and prevent fraud.
- Legal obligation: to comply with tax and accounting laws.
- Consent: for optional analytics and marketing, where applicable.
4. How we use your data
We use your data to process orders and deliver products, communicate with you, provide customer support, prevent fraud, understand site usage, and meet our legal obligations.
5. Sharing your data
We share data only with trusted service providers who help us operate — for example payment processors, email delivery and hosting providers — and only as needed. We do not sell your personal data. We do not use automated decision-making that produces legal effects concerning you.
6. Data retention
We keep order and tax records for the period required by law (generally several years) and other data only for as long as necessary for the purposes described here.
7. Your rights
Under the GDPR you have the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent at any time. To exercise any right, email aureusaibots@gmail.com; we aim to respond within 30 days.
8. Cookies
We use essential and optional analytics cookies. See our Cookie Policy for details and how to manage them.
9. International transfers & security
Where data is transferred outside the EEA, we use appropriate safeguards. We apply reasonable technical and organisational measures — including encryption in transit and access controls — to protect your data.
10. Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with your national data protection authority.