Refund Policy

Last updated: 1 July 2026

This policy explains our approach to refunds for AUREUS AI digital products. It should be read together with our Terms of Service and Risk Disclaimer.

No refunds. AUREUS AI software is sold for educational and informational purposes only and is delivered instantly. All sales are final and non-refundable under any circumstances — including dissatisfaction with results, trading losses, change of mind, or lack of profit — except where a refund is required by law for a genuinely faulty or misdescribed file. By completing a purchase you expressly accept this.

1. All sales are final

Our products are digital software delivered instantly. Once your files and licence have been sent, the product cannot be returned. Accordingly, all sales are final and no refunds, returns or exchanges are offered under any circumstances, except where required by law. In particular, no refund will be given because you were not profitable, lost money, were dissatisfied with performance, or changed your mind.

2. Why refunds are not possible

Expert Advisors and licence keys are made available for immediate download upon purchase. Because the software can be copied and used the moment it is delivered, it cannot be "returned" in any meaningful sense. By purchasing, you request immediate access to digital content and acknowledge this.

3. Consumer cooling-off period

Where a statutory cooling-off period would normally apply to distance sales, you expressly agree that, by requesting immediate delivery of digital content, you waive that right to cancel once delivery has begun, to the extent permitted by applicable EU / national consumer law.

4. Your statutory rights

Nothing in this policy excludes or limits your non-waivable statutory rights as a consumer. If a product is genuinely faulty, does not work as described, or fails to install for reasons attributable to us, you may be entitled to a repair, replacement or refund under applicable law.

5. Business customers

Purchases made by businesses (B2B) are not covered by consumer protections. All B2B sales are final in accordance with our Terms of Service.

6. Before you buy

Please review the product description, features, risk level and requirements carefully, read our Risk Disclaimer, and contact us with any questions before purchasing. We are happy to help you choose the right system.

7. Technical support

If you have trouble installing or activating a product, contact aureusaibots@gmail.com and we will assist you in good faith. Genuine defects are handled under your statutory remedies where applicable.

This document is a template and does not constitute legal advice. Please have it reviewed by a qualified professional before publishing.